The Coffee Club has established itself over the last 25 years as one of Australia’s leading franchises. The concept behind the business was to create a place to meet and have coffee that was trendy but relaxed, and classy but casual. There are now 370 Coffee Club cafes across the world in 9 different countries. In 2015 The Coffee Club has been recognised as an Employer of Choice in The Australian Business Awards.
6000 employees serve up 40 million coffees for the organisation each year and the company has given back $5 million dollars since its inception. Employees are regularly invited to attend BBQs with Brisbane Roar, star in television commercials, and to hand out toys at the Special Children’s Christmas Party.
Core values surround continuous improvement in a bid to reduce staff turnover. Training and education opportunities are made available down the line, with internal promotions occurring more frequently to provide staff incentive. The Coffee Club staff have a real career pathway that differs greatly from other employment opportunities in hospitality, coupled with great remuneration in line with industry benchmarks.