Tag: Service Excellence
Domestic & General Insurance creates benchmark for service excellence
Domestic & General (DGA) is an extended warranty business providing underwriting, full policy administration, direct marketing, customer service facilities and expertise to customers and...
Smile Solutions maintains service excellence amid expansion
Smile Solutions is Australia’s largest private dental practice in a single location. A private company, the business has grown from a one-dentist operation in...
NRMA MotorServe releases Vehicle Visuals tool
NRMA MotorServe is a wholly owned subsidiary of NRMA, Australia’s largest motoring group. Launched in 2007 in response to member requests for a higher...
Optus rebrand leads to 700% spike in online engagement
Optus is Australia’s second largest telecommunications provider connecting around 9.5 million mobile customers and employing over 8,000 staff. Optus provides a range of services...
Optus introduces the Net Promoter Score survey
Optus is Australia’s second largest telecommunications provider connecting around 9.5 million mobile customers and employing over 8,000 staff. Optus provides a range of services...
InfoTrack create alignment between staff and technology
InfoTrack is an information broker for the legal and property industries and provides a comprehensive range of searching services including property, corporate and personal...
HOBAN Recruitment improves efficiency through online portal
Operating for over 45 years, HOBAN Recruitment is an Australian owned provider of professional recruitment and workforce services across many industry sectors, recruiting all...