Sunday, August 19, 2018

Topic: Service Excellence

Club Assist: Best in battery replacement

Founded in 1991, Club Assist began operation in Melbourne, Australia, determined to provide Royal Automotive Club of Victoria (RACV) members with the best battery...

Domestic & General Insurance creates benchmark for service excellence

Domestic & General (DGA) is an extended warranty business providing underwriting, full policy administration, direct marketing, customer service facilities and expertise to customers and...

Smile Solutions maintains service excellence amid expansion

Smile Solutions is Australia’s largest private dental practice in a single location. A private company, the business has grown from a one-dentist operation in...

Optus rebrand leads to 700% spike in online engagement

Optus is Australia’s second largest telecommunications provider connecting around 9.5 million mobile customers and employing over 8,000 staff. Optus provides a range of services...

NRMA MotorServe releases Vehicle Visuals tool

NRMA MotorServe is a wholly owned subsidiary of NRMA, Australia’s largest motoring group. Launched in 2007 in response to member requests for a higher...

Optus introduces the Net Promoter Score survey

Optus is Australia’s second largest telecommunications provider connecting around 9.5 million mobile customers and employing over 8,000 staff. Optus provides a range of services...

InfoTrack create alignment between staff and technology

InfoTrack is an information broker for the legal and property industries and provides a comprehensive range of searching services including property, corporate and personal...

HOBAN Recruitment improves efficiency through online portal

Operating for over 45 years, HOBAN Recruitment is an Australian owned provider of professional recruitment and workforce services across many industry sectors, recruiting all...

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